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Online Help Services


Help Services for the Summer 2020 start on  Wednesday, May 27, 2020.


Online Help services offered

The Math Learning Center offers multiple opportunities to get help in your mathematics, statistics and other related classes. 
From now until the end of the semester, we will only offer our services online. 

The table below summarizes the types of online help we provide. 

 

Tutoring Interactive Sessions

Online Help Sessions

  • Interactive Help
  • Get individual questions answered
  • Led by undergraduate tutors
  • No appointment necessary
  • Course-specific content

Tutoring by Appointment

  • Individual tutoring
  • 30 mins sessions
  • By appointment only 
  • Limited availability

   **  Pilot program during Summer 2020 **

Ask the Whiz!

  • This is an on-demand Help Desk 
  • Led by a Math Whiz who can answer (almost) any math question!
  • Offered on a first come, first served basis

 **  Pilot program during Summer 2020 **

Hands-On, Grades Up

  • Active learning sessions
  • Course-specific content
  • Led by undergraduate tutors

Reviews and Lectures

Online Week-In-Review

  • Course specific
  • Taught by faculty
  • Reviews material covered in the corresponding course during the prior week

Reboot Workshops

  • Focuses on topics as opposed to course-specific content
  • Topics are prerequisites for various courses

 

How to use our Online Help Services?


To join the session:

  1. You need to have a device such as a computer, a tablet (or even a phone) with a microphone (a camera is useful but not necessary).
  2. Make sure that you have the Zoom app. You may download the app and learn more about it at tamu.zoom.us.
  3. Find the session you want to attend in the schedule tables.
  4. Click the link (or enter the session ID number displayed in the schedule) to join the meeting. 

Once you join the session:

  • By default, your microphone will be initially muted and the camera will be off. You may activate them at the bottom of your Zoom screen.
  • Click the icon "Participants" and the icon "Chat" at the bottom of the Zoom screen. This will allow you to see who is in the meeting and what questions have been asked through the Chat panel. 
  • If you want to ask a question, click the "Raise your hand" button before you speak and:
    • If possible, submit the question (or the Problem number in the textbook) via the Chat room. 
    • If you have a more personalized question, show the printed (or clearly written) problem through the camera to the tutors.
  • When you are not speaking, please be kind to the participants and mute your microphone to avoid excessive noise during the session. 
  • You can leave the session at any point by clicking the button labeled  'Leave the Meeting'.